Shipping policy
At South Branch Outfitters, we’re committed to getting your gear to the water as quickly as possible. Because we are a small business dedicated to our local fly fishing community, we have implemented strict security measures to protect against fraud and ensure we can continue to serve you.
Shipping Rates & Delivery
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Standard Flat Rate: $15.00 on all orders.
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Free Shipping: Enjoy free standard shipping on all orders over $75.00!
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Processing Time: Orders typically ship the next business day (Monday – Friday).
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Carriers: We utilize standard ground shipping via UPS, FedEx, or USPS.
Need it faster? If you require expedited shipping, please contact us at info@sboutfitters.com or call 908-867-8067 before placing your order.
Strict Fraud Prevention Rules
To protect our customers and our business, all orders are subject to the following security protocols:
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Matching Addresses Required: For your protection, the billing address must match the shipping address. Discrepancies will result in the order being canceled automatically. For legitimate gift orders, please contact us prior to purchasing.
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Orders placed via VPN, proxy services, or from IP addresses that do not geographically align with the billing/shipping location will be flagged and are subject to cancellation.
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No Third-Party or Forwarding Addresses: We do not ship to freight forwarders, 3rd party delivery services, P.O. boxes, virtual addresses, or overseas.
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Verification Speed Bumps: High-value orders or those flagged by our security system may require additional verification. We reserve the right to request a phone confirmation or a redacted photo of a government-issued ID to confirm the cardholder’s identity before fulfillment.
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Signature Confirmation: All orders valued over $250.00 will require a physical signature upon delivery.
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Right to Cancel: Any order suspected of fraud will be canceled without prior notification.
We appreciate your understanding. These steps ensure that nefarious actors don't interfere with our ability to support the local fishing community we love.